Terms of Service

1. Acceptance of Terms

By accessing our website at aphilemedical.co.za or using the services of Aphile Medical Centre, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Medical Disclaimer

3. Services

Aphile Medical Centre provides in-person medical consultations, telehealth consultations, IV drip therapy, pharmacy and prescription services, and professional training programmes. The availability of specific services may vary. We reserve the right to modify or discontinue services at any time without notice.

4. Booking and Appointments

When booking an appointment with Aphile Medical Centre, you agree to:

• Provide accurate and complete personal and health information
• Attend scheduled appointments at the agreed time
• Notify us as soon as possible if you are unable to attend

Cancellation policy: [PLACEHOLDER: Cancellation policy — e.g., "Please give at least 24 hours notice for cancellations. Late cancellations or no-shows may incur a fee."]

5. Payment Terms

Payment for services is required at the time of consultation unless other arrangements have been made. We accept [PLACEHOLDER: payment methods accepted — e.g., cash, card, EFT, medical aid]. Medical aid claims are the patient's responsibility to submit unless stated otherwise.

6. Telehealth Services

Telehealth consultations are facilitated in-clinic — a nurse assesses you in person before connecting you with a doctor via secure video link. By using telehealth services, you understand that the doctor is not physically present and that some conditions may require an in-person follow-up. The quality of telehealth services may depend on your internet connection and the technology used.

7. IV Drip Therapy

IV drip therapy is a medical procedure administered by qualified healthcare professionals. By booking an IV drip session, you confirm that you have disclosed all relevant medical conditions, allergies, and current medications. Aphile Medical Centre reserves the right to decline to administer a drip if it determines this to be in your best medical interest.

8. Training Programmes

Participation in training programmes is subject to separate terms and conditions provided at the time of enrolment. Course fees are non-refundable unless otherwise stated. Aphile Medical Centre reserves the right to cancel or reschedule training programmes with reasonable notice.

9. Intellectual Property

All content on this website — including text, images, logos, and design — is the intellectual property of Aphile Medical Centre and is protected by South African copyright law. You may not reproduce, distribute, or use our content without written permission.

10. Limitation of Liability

To the maximum extent permitted by South African law, Aphile Medical Centre shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of South Africa.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to our website. Continued use of our services after any changes constitutes your acceptance of the updated terms.

13. Contact

For questions regarding these Terms of Service, contact us: